Every Channel, One Feed
SMS, email, Facebook Messenger, Instagram DMs, Google Business messages, and web chat — all in one scrollable inbox.
WebLab Feature
Unified Inbox
Your customers reach out everywhere — text messages, emails, Facebook DMs, web chat, Google Business messages. If you're checking five different apps to keep up, messages slip through the cracks. And a slow reply to a lead is almost as bad as no reply at all.
The unified inbox pulls every conversation into a single feed. One place to read, reply, and manage every customer interaction — whether it came in via SMS, email, social media, or your website chat. Your team can see the full conversation history for every contact, so no one ever asks "did someone already respond to this?"
Ready to see this in action for your business?
What’s Included
Full Conversation History
See every interaction with a contact across all channels in one timeline. No more digging through email threads or message apps.
Team Collaboration
Assign conversations to team members, leave internal notes, and see who responded last. Nothing falls through the cracks.
Reply From Anywhere
Respond to any channel from the inbox — send a text reply to a Facebook message, or an email reply to a web chat. The customer gets it on their original channel.
Common Questions
Stop Juggling Five Apps
Book a free call and we'll show you how a unified inbox can simplify your customer communication and speed up your response time.
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